FAQ
Why choose to go to a Licensed Massage Therapist?
A Licensed Massage Therapist is a professional who has studied and has gone though strict and extensive training from an accredited college and has knowledge in Anatomy and Kinesiology, Myology, Neurology, Pathology and other medical/ health related subjects. Their training allows them to create an individualized treatment plan based on your goals and needs. An LMT has met certain standards and requirements as mandated by the state and must pass a state board exam in order to practice and engage in the profession.
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I've never had a massage before. What should I do to prepare and what happens during and after the session?
*It is recommended that you not eat 1 hour before your session. It's also a good idea to stay hydrated.
*Please come in showered and clean.
*If it's your first time to Restorative Massage NY, please fill out a short intake form and let your therapist know of any medical/ health or allergy concerns.
* In the session room, you will be asked to disrobe up to the level of your comfort. Be assured that you will be completely draped to keep you warm and comfortable and only the area that's being worked on will be undraped. Your privacy and modesty will be preserved throughout the session.
*During the session, you may go into a dream like zone. It is encouraged that you give feedback about the pressure. Should you feel pain or discomfort when a particular area is being worked on, please feel free to say something. Your feedback is valued.
*After the session, it is important that you take your time getting up and off the table. The therapist will leave the room so you can get dressed and will be waiting for you outside the treatment room.
Do you go to people's homes or work place?
At this time, we only go to locations with table already in the home.
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Appointment and Cancellation Policy
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A $60 deposit is required to book and hold your appointment. This deposit is non-refundable if you:
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Cancel less than 24 hours before your appointment
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Confirm and then cancel
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Miss your appointment or no-show on the day of service
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To avoid losing your deposit, please call or text at least 24 hours in advance if you need to cancel, reschedule, or make changes.
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You will receive a confirmation text and/or call 24 hours before your appointment.
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Please arrive 5–10 minutes early. Sessions begin and end on time. If you arrive late, your session will be shortened to fit the remaining time.
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During the session, clients are fully draped. Only the area being treated will be uncovered to maintain your privacy and comfort.
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All clients must complete an intake form and provide an accurate medical history before their session.
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Zero tolerance for inappropriate behavior. Any sexual harassment or misconduct will result in the immediate end of the session, and you will still be charged in full.
Payment Method
*Cash, Venmo, Zelle
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